How to Use Feedback to Tailor your Open Data Program

Learn to Adapt Open Data Software for Your Organization

When the City of Providence, Rhode Island initially debuted their Open Budget website as part of an overall move towards financial transparency, they knew that this would be just the first stage of their plan. After the launch, the City collected feedback from the media and internal sources and set to work with Socrata to customize their Open Budget portal to more easily accommodate the needs of citizens and internal users.

On Thursday, August 13, 2015, Socrata joined members of the City of Providence to talk about how they implemented and adapted Open Budget to better meet the use of City staff and citizens. In this webinar, you will learn:

  • Why the City of Providence focused on financial transparency
  • How they gathered and analyzed feedback from the initial launch to identify key user needs
  • How the City partnered with Socrata to create a customized experience

Watch this story of innovation and customization in financial transparency apps.

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