Achieving Transparency in an Untrusting World

Our public is untrusting. As public managers, how can we overcome this difficult task of demonstrating our trustworthiness? We need to anticipate what people should know and turn complex data into easy-to-read information. Topeka, KS City Manager Jim Colson shares how the City of Topeka implemented a plan to fight that image and to earn the public’s trust.

Speaker: Jim Colson - City Manager, City of Topeka, Kansas