Solutions for

Open Data & Citizen Engagement

Our Open Data & Citizen Engagement Solution puts your open data program on the path to success and sustainability. Success means together we create a world in which citizens, businesses, and community organizations, including innovators and developers, are informed about what you’re doing, engaged in their community, and leverage opportunities to succeed.

Why Open Data & Citizen Engagement

Go Beyond Open Data

Our Open Data & Citizen Engagement solution goes beyond open data as we know it and helps your program move up the digital maturity curve. Citizens and businesses can answer questions they care about, researchers and analysts can analyze the data and share insights, and developers and entrepreneurs can use that data in a different way, to create apps, services, and, sometimes, entirely new businesses.

Tell Your Story to Your Citizens

Data alone, no matter how usable, cannot tell the story of what’s happening. For important topics and initiatives, it’s often necessary to put the data in context and give your subject matter experts a voice in telling a more complete story. It’s that narrative context that bridges the conversational gap with citizens and helps them engage more fully with their government and the programs they care about.

Show Data in the Right Context

Open data is an enabler for a broader digital strategy, so we’ve extended the open data platform to support the delivery of multiple new digital services to citizens and businesses. For example, Socrata’s Citizen Connect enables you to surface high-interest, public data a modern, user-optimized geospatial interface. It connects constituents with key information about the services they rely on, providing alerts, community-level analysis, and guided exploration of information that affects their daily lives.

Open Data & Citizen Engagement Products

Publica Open Data


Citizen Connect

Publica Open Data helps governments of all sizes to publicly share their most valuable untapped asset — their data — and turn it into a rich stream of value for their constituents. Using Socrata Open Data, governments can create an easily discoverable webpage and information portal where they can share important information with their constituents. Once there, data can be accessed by government employees as well as published to constituents; any user can create charts, maps, dashboards, and many other visualizations, bringing context and insight into what the data has to reveal.

More Information

Perspectives is an online, software-based tool that allows customers to create stories around their data. It is tightly integrated with the core Socrata platform and lets subject matter experts share the insights they’ve derived from their data. Authors can place dynamic Socrata-powered visualizations on a page and enrich them with text narration; add third-party content like images, videos and advanced visualizations; and then publish the finished story to internal or external audiences.

More Information

Citizen Connect automates the information needs of a City Council and their constituents. Constituents often struggle to understand what services are available to them, who their representatives are, and why they should care. Citizen Connect gives them a mobile-responsive interface that makes 311 data and other commonly requested service-level information available in a geospatial context. It surfaces high-value information around public services, community facilities, and citizen inquiries in a format optimized for citizen consumption. Citizen Connect also allows citizens to be notified when something happens in their community.

More Information

City of Virginia Beach

What Works City Virginia Beach has set a new standard for transparency and performance measurement with open data.

Case Study Visit Site

City of Santa Rosa

Santa Rosa is leveraging Socrata’s solutions to make data-led decisions around city-wide programs, specifically, the homeless crisis in their area.

Webinar Visit Site

Open Data & Citizen Engagement Customers

City of Santa Rosa
City of Baton Rouge
City of Seattle
City of Topeka
County of Maui
City of Edmonton

Recent news

Michigan’s Data-Driven Approach to Solving the Talent Shortage

The State of Michigan is facing a talent shortage across IT and computer science, manufacturing, health care, and more. Filling ...

How Los Angeles Controller Ron Galperin Brings Data to Life

There was a time in Los Angeles history where fewer than half of the city’s police divisions had a domestic ...

Seattle Hackathon Innovates for ‘Real World Impact’

Traffic collisions, orca pods, and voters guides — what will you hack to advance the public good? Hacky New Year, ...

Request More Information

Want to know more about what Socrata can do for Open Data & Citizen Engagement? We’d love to show you what we can do. Fill out the form and a qualified Socrata representative will set up a no obligation meeting to assess your needs.