Services

Socrata’s Digital Government Blueprint

Every government faces its own distinct set of challenges, and every program’s goals and initiatives are unique. Since 2008, Socrata has helped hundreds of governments maximize the value of their data and realize their goals.

Socrata meets governments where they are, whether it’s publishing the first dataset, or building innovative programs that evolve government success. We deliver results by ensuring a strong foundation, access to best practices, and ongoing support. Each custom implementation plan includes strategic planning, team education, design collaboration, data preparation, and site configuration leading up to launch. After the program is live, we map the next steps to keep your program growing and evolving for long term success.

Through a programmatic, proven approach with an integrated team of consulting, education, and support professionals, our Socrata Experts follow a customer success roadmap that insures the program stays on schedule and delivers quality results.

Consulting Services

The consulting team follows our proven Socrata Implementation Methodology to consistently deliver effective results. We help unlock the value of your data so you can realize improvements in operational efficiency, greater economic impact, and an improved quality of life for your constituents.

Education Services

Our educational approach is focused on knowledge transfer and best practices to enable your team to maximize the value of your data platform investment. Annual subscriptions are available in varying levels to meet the needs of your staff — whether you’re educating new users, or developing power users. The flexible program allows all your Socrata users to take courses defined in the program as many times as they need for the entire year.

Support Services

After your program has launched, use our community portal to connect with other Socrata customers. Or, check out our online help and knowledge center for quick and easy answers. And when you need to talk to someone, give us a call. We’re available via phone on weekdays from 6 am PT/9 am ET through 6 pm PT/9 pm ET, and any customer can log issues or questions online 24/7.

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