Open Performance

The true value of data is measured by the positive action taken as a result of understanding the data. Socrata Open Performance helps governments identify specific, measurable goals founded on actual data to help them become more operationally efficient, effectively meet constituent needs, and create economic growth in their communities. By providing key information to help decision makers understand the consequences of investment decisions, you can ensure targets and measures are based on data. Telling the full story is critical, communicating to the public what you’re working on, given the resources available.

Who uses Open Performance

Executive Offices

New administrations are often elected based on specific improvement platforms. Publishing a central dashboard of goals helps ensure that those promises are being addressed appropriately and proactively

Government Departments and Agencies

Whether it’s a public health department, public safety, public transportation, or any other organization, providing transparency into how goals are progressing demonstrates that progress is being made and money is being invested wisely

Public Programs and Projects

Large or small, all programs and projects have milestones or goals that can be measured and tracked. An open display of progress is an important part of staying on track, on budget, and promoting the success of the project

A Holistic Performance Program

It’s not enough to announce some targets and then hope that they get accomplished somewhere along the way. Performance helps government organizations fully define and manage specific goals to fulfill campaign promises and serve constituent needs. You can create goals based on the latest data uploaded to the system across as many departmental or functional areas needed, and use data connectors to easily keep data fresh with minimal resource capital. Scale your performance program up or down as needed, expanding to additional areas, or by focusing on the top priorities for your government.

Active Problem Solving

By making teams and departments accountable to achieving their goals, they become incented to function as efficiently as possible. Providing insight into progress gives a team the ability to adjust, improve, and optimize their efforts to maximize their likelihood of success. Publish the goals to keep teams accountable to the executive office, and see trends over time in order to assess current efforts and determine if changes need to be made. Allow your department to foster a learning environment by trying new things when it can make a difference, rather than trying to understand what to do after the fact.

Engaged Communities

Transparency into the government’s priorities gives citizens the insight to know if their tax dollars are being put to good use. By communicating clearly to constituents, citizens can provide feedback more easily, and governments can be more responsive to the feedback they receive. Describe your goals to the public in plain language and define it as a goal to increase, reduce, maintain, or just measure a metric by a specified date. You can add narrative and context to individual goals to communicate the goal’s importance, how it is being measured, how the issue is being addressed, and articulate ways that the community can get involved.

Open Performance Customers

Montgomery County
City of Santa Rosa Performance Dashboard
Calgary Citizen Dashboard
Austin Performance ATX

Request More Information

Want to know more about Open Performance? We’d love to show you what we can do. Fill out the form and a qualified Socrata representative will set up a no obligation meeting to assess your needs.