Blueprint is more than a methodology
Our consultants are certified experts in Blueprint. They ensure every customer has a strategic roadmap aligned to their government’s top goals and objectives. The team mentors and guides customers in using the Socrata Data Platform to share quality data, better understand how they are doing in delivering to their goals and objectives, and provide insights into what’s working and not working within their services and programs. You can count on our program managers, data analysts, scientists, and developers to help you build a sustainable data-as-a-service platform that will transform how you serve your community.
Your Socrata Solution is only as good as the people you have managing it, and unfortunately passing the tribal knowledge along to the rest of the team can be challenging with limited time and resources. Socrata’s new Education program is designed to ensure your team gets the most from your Data-As-A-Service platform investment. Our qualified, certified instructors are well versed in creating the right education plans that equip your team members based on skill and experience levels. We are committed to providing a world class education experience that transform your organization to unlock the power of data to make more data-driven decisions.
Socrata is committed to ensuring your solution’s success. That’s why we offer comprehensive Customer Support Programs that provide your organization with dedicated Consulting Coaches and Support Specialists. These experts can troubleshoot and resolve unexpected issues as well as provide valuable knowledge and recommendations that will help your program flourish. With four tiers of coverage, it’s easy to select a support program that aligns with your organization’s needs.
“This was a good introduction to publishing data. The hands-on activities made it much more valuable than it may have otherwise been. The tools are very intuitive.”
- Steve Williams, Fulton County
“We have implemented Socrata for our Open Data program, and in every case Socrata’s staff has been thoroughly professional and extremely helpful in moving us from concept to solution in a very short period of time. We really appreciate how Socrata’s support allows us to focus on our Open Data Program without worrying about keeping the underlying technology stack up to date.”
- John Thompson, Douglas County, Co
“Our experience with Socrata’s cloud-based solutions has been nothing short of remarkable. Their team of dedicated professionals helped us implement solutions that will allow for data-driven decisions to improve the efficiency and effectiveness of programs and services as well as provide transparency into the City’s financial and performance measurement data.”
- Max Gagin, Janesville, WI
“Socrata has been much more than a software solution for Fulton County. They are a strategic partner critical to helping us meet our goal of transforming our organization from one focused on control-oriented operating principles, to one emphasizing performance-oriented operating principles.”
- Anna Roach, Esq., Chief Strategy Officer
“This was a great learning opportunity for us new users to the Socrata platform. Thanks!”
- Heather Murphy, Data Analyst, City of Dallas
“Excellent Training. It really was easy to follow along and was relevant to my needs.”
- Sean O’Neill, Information Technology Analyst, County of San Diego Parks and Recreation
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