Using Data to Turn Workforce Challenges into Opportunities

September 24, 2018 4:41 pm PST | Data as a Service
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A deluge of retirements across state and local governments is creating a workforce skills gap best known as the Silver Tsunami.

Some state government agencies, for example, anticipate as much as 40 percent of their workforce are nearing retirement age. As knowledge and experience exit, agencies cannot hope to fill these vacant roles one-for-one. 

Resources are tight and the civil service employment paradigm of yesteryear does not resonate with a 21st Century workforce. However, there is an opportunity to transform government operations for enhanced service delivery and assured sustainability. 

The key to turning challenge into opportunity is data.  

The digital transformation makes it possible for governments to navigate internal upheaval and emerge with stronger engagement and improved outcomes. Beginning with surging retirements and increased new hiring, data is a key component of succession planning and staff development.  

Socrata’s Data-as-a-Service (DaaS) model and associated tools make possible an environment of clean, accessible data, which facilitates collaboration between departments and contributes to improved outcomes. Socrata’s approach enables the entire workforce and provides solutions in times of challenge in three key ways: 

  1. The DaaS approach erases old access barriers, making it easier for staff of all technical abilities to find, interpret, contextualize, and analyze data, and then to share those insights with others. The approach opens up enormous possibility in internal data sharing, enhanced performance measurement, increased financial insights, and, as a byproduct of internal use, open data transparency. 
  2. Socrata’s Data Academy, described in detail inThe Public Sector Skills Gap: Empowerment Through Data in a Time of Change, is a data literacy training program that empowers government professionals with the skills to interpret, analyze, and use information across an organization for big data-driven wins. 
  3. Programmatic support services create a repeatable methodology and a data center of excellence for standing up and scaling data programs through transitions and into the future. 

When government leaders view agency operations through this new data lens, applying DaaS solutions, the following benefits are realized almost immediately. Simply put, with fewer resources, the DaaS approach helps governments optimize staff time and asset allocation to ensure that the real needs are met faster and with less waste.

Leverage data to improve communication and decision making, identify home-run data projects, and use data to build organizational buy-in. Register for the webinar to learn more about Socrata Data Academy.

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